Agent Management will undergo scheduled maintenance in the AU region. During that time, the user interface will be unavailable for customers in this region for around 30 minutes.
We appreciate your patience and understanding as we enhance the platform reliability. Posted on
May 11, 2026 - 13:27 UTC
We will be conducting essential maintenance on the Command Platform to improve its stability and performance. During this period, you be able to log in to the Command Platform but certain features will be in read only mode. We appreciate your understanding as we work to enhance our services. Posted on
May 07, 2026 - 16:07 UTC
Agent Management will undergo scheduled maintenance in all regions with the exception of the AU region. During that time, the user interface will be unavailable for customers in this region for around 30 minutes.
We appreciate your patience and understanding as we enhance the platform reliability. Posted on
May 11, 2026 - 13:37 UTC
Resolved -
This incident has been resolved.
May 12, 10:44 UTC
Monitoring -
A fix has been implemented, our monitoring indicates recovery. We continue to monitor this incident.
May 12, 10:30 UTC
Identified -
We have identified the cause of the issue impacting APIv4 and Bulk Export API used by Vulnerability Management, we are also investigating a related issue impacting SIEM. We expect resolution by 11:35am UTC+1. We appreciate your patience as we work to restore full functionality!
May 12, 10:29 UTC
Investigating -
We are currently investigating an issue impacting APIv4 and Bulk Export API used by Vulnerability Management. We appreciate your patience as we work to restore full functionality!
May 12, 10:22 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 07:00 UTC
Scheduled -
We will be conducting essential maintenance on the Command Platform to improve its stability and performance. During this period, you be able to log in to the Command Platform but certain features will be in read only mode. We appreciate your understanding as we work to enhance our services.
May 7, 16:07 UTC
Completed -
The scheduled maintenance has been completed.
May 11, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 12:01 UTC
Scheduled -
We are releasing minor updates to our collector-based AWS SQS and Watch Directory event sources. During the upgrade window, data collection from these sources may be temporarily delayed. Collection will resume after the deployment completes successfully, with no data loss.
May 7, 10:18 UTC
Completed -
The scheduled maintenance has been completed.
May 11, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 11:00 UTC
Scheduled -
We are releasing minor updates to our collector-based AWS SQS and Watch Directory event sources. During the upgrade window, data collection from these sources may be temporarily delayed. Collection will resume after the deployment completes successfully, with no data loss.
May 7, 10:16 UTC
Completed -
The scheduled maintenance has been completed.
May 11, 11:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 10:01 UTC
Scheduled -
We are releasing minor updates to our collector-based AWS SQS and Watch Directory event sources. During the upgrade window, data collection from these sources may be temporarily delayed. Collection will resume after the deployment completes successfully, with no data loss.
May 7, 10:15 UTC
Completed -
The scheduled maintenance has been completed.
May 11, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 09:00 UTC
Scheduled -
We are releasing minor updates to our collector-based AWS SQS and Watch Directory event sources. During the upgrade window, data collection from these sources may be temporarily delayed. Collection will resume after the deployment completes successfully, with no data loss.
May 7, 10:13 UTC
Completed -
The scheduled maintenance has been completed.
May 7, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 09:00 UTC
Scheduled -
We will be performing scheduled maintenance on Vulnerability Management. During this time, customers may experience limited access. During this window, users may experience brief interruptions in Data Processing response times and access to the UI. We appreciate your patience and understanding as we complete this work to enhance platform reliability.
Apr 30, 11:42 UTC
Completed -
The scheduled maintenance has been completed.
May 6, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 18:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 3 Maintenance. During this window, services related to this component may be temporarily unavailable.
Apr 25, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
May 6, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 12:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 2 Maintenance. During this window, services related to this component may be temporarily unavailable.
Apr 25, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
May 6, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 09:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 1 Maintenance. During this window, services related to this component may be temporarily unavailable.
Apr 25, 08:00 UTC
Resolved -
Update: Replay of impacted alerts for all regions has been completed.
May 5, 16:43 UTC
Update -
Update: Replay of impacted alerts for the CA and AP regions has been completed.
May 5, 15:58 UTC
Update -
Update: For Managed Detection and Response (MDR) customers, Rapid7 Managed alerts were not impacted. However, Custom and Contextual alerts (not triaged by the Rapid7 SOC) may have experienced delays in Investigation creation during this time window.
May 5, 15:08 UTC
Identified -
We have identified an issue that caused delays in the creation of Investigations for SIEM (InsightIDR) and Managed Detection and Response customers. A fix has been deployed.
Investigations that should have been created between 11:25 and 13:50 UTC on May 5, 2026 may still be delayed. We are actively replaying impacted alerts and working to ensure all missing Investigations are generated as quickly as possible.
May 5, 14:48 UTC
Completed -
The scheduled maintenance has been completed.
May 3, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 18:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 6 Maintenance. During this window, services related to this component may be temporarily unavailable.
Apr 25, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
May 3, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 12:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 5 Maintenance. During this window, services related to this component may be temporarily unavailable.
Apr 25, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
May 3, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 09:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 4 Maintenance. During this window, services related to this component may be temporarily unavailable.
Apr 25, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
Apr 29, 17:00 UTC
Verifying -
Verification is currently underway for the maintenance items.
Apr 29, 16:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 16:00 UTC
Scheduled -
We'll be releasing endpoint-cloud-proxy with following changes: 1. Make it configurable to limit rate of new connections 2. Check integrity of downloaded packages 3. Add support for TLS 1.3
Apr 28, 15:34 UTC